Feedback and complaints
Tell us what's working and what isn't. It helps us do better, and it never affects your supports.
How it works
You can give feedback or make a complaint in whatever way is easiest for you — in person, by phone, by email, or using this form. You can ask a family member, friend or advocate to do it for you.
We'll acknowledge your complaint within two business days, look into it fairly, keep you informed, and tell you the outcome and what we've changed. You can ask for an interpreter or for information in an accessible format at any time.
If you're not satisfied with how we've handled it, or you'd rather not raise it with us directly, contact the NDIS Quality and Safeguards Commission on 1800 035 544 or at ndiscommission.gov.au.
Thank you.
We've received your feedback and will respond within two business days.